Learning & Development

Learning & Development

How We Work

As our work is designed around you we offer practical sessions tailored around the organisations needs rather than off the shelf packages which offer generic rather than specific training.

Firstly we listen to you, we look at your processes to identify what you currently do and don’t do and then we give advice and can make suggestions of a best-fit solution always keeping in mind what feels right for you. By working this way we are in a position to assist you to fill in the gaps to satisfy your needs and to achieve your goals.

The focus is on developing the skills and performance of your people and adding value in a business context, in the most cost effective way that suits your business. Sessions can be delivered in 2-hour chunks, ½ days, or full days.

The style of our events will be challenging, interesting, relevant, memorable and immediately usable.

Our training can focus on areas such as:

  • Conflict Management Skills
  • Coaching as a Management Tool
  • Managing Change in your Teams
  • Effective Team Working
  • Customer Service Skills
  • Communication Strategies
  • Personal Effectiveness Development Skills
  • Presentation Skills

The above is not an exhaustive list; if there is anything else that you would find useful, please get in touch using the Contact page or call us on tel:  +44 (0)208 004 5802

Training Feedback

" The content was very interesting and engaging. It made me look at myself outside the box and made me realise how I am perceived by other people. I really enjoyed this course. I look forward to putting a plan together. "

– Anon feedback form

" Lilian is very professional and a lovely person inside out, a pleasure listening to her and learning from her, very inspiring"

- Sara

" Excellent trainer, very informative. Thank you. "

- Paul

" Lilian was very good at delivering the programme and explaining what coaching is and how to coach. "

– Anon feedback form

" Learned new things and given the information I needed to achieve my goals. "

- Kane

" Lilian is an excellent trainer. "

- Carl
If you'd like to discuss your situation, or would like to find out more, please get in touch: